The Controller’s Office has identified a system issue that may impact general ledger account balances as of April 30, 2025 – particularly involving accounts receivable (AR) balances (accounts beginning with 15).
Following a recent upgrade to Student Central (Campus Solutions), a problem affecting the way journal entries are generated for student payments was detected. As a result, your department’s AR balances may be overstated when reviewing ledger reports for April 2025.
FSU is actively working with Oracle to investigate and resolve this issue. In the meantime, please be aware that any discrepancies you may notice between student accounts and AR clearing activity are likely related to this known issue.
Thank you for your patience and understanding. A follow-up communication will be sent out when the issue has been resolved. If you have any questions or need assistance with your reconciliation process in the interim, please contact Gil Page, Director of the Office of Student Finance, at gwp03@fsu.edu.
