Thank you for your continued use of the Departmental Student Payments process and for your ongoing recommendations for improvement. To assist with transitions in Student Business Services, the Departmental Student Payment process has been temporarily assigned to a new team. This change will have no impact on the process from a departmental payment perspective but will change the contacts for the program. Departments will continue to submit payment forms through ctl-studentpayment@fsu.edu, but questions or comments about the process should be routed to the Controller’s Office Financial Systems team at ctl-finsys@fsu.edu.
As of Monday, September 7th, all payment forms submitted through close of business on Thursday, September 2nd, have been processed. If your department submitted a payment form prior to Friday, September 3rd, and have not seen your payment processed via a Student Financials or Payroll journal in OMNI Financials, please reach out to us so that we can investigate.
We appreciate your patience during this transition.
