Two years ago this fall, the Departmental Student Payment process launched. During that time, we have gained a better understanding of the many ways and reasons that students are paid. Using what we have learned and guided by insights from a team of academic departments and central administrative units, we have made a series of updates to the process that will go into effect on August 1st. We hope that these updates will speed up the processing timeline, provide greater transparency, and reduce the administrative burden for everyone involved. You can read more about these improvements and watch overview and instructional videos on the Departmental Student Payments website.
What is changing?
1. Transparency: Departments will now be able to track the progress of their form using the Departmental Student Payments Log found on SharePoint. Access can be requested by completing this form (access will be granted on August 1st).
2. Process: The Departmental Student Payment form has changed to allow departments to schedule payments in advance, reducing the need to complete multiple forms over the course of the term.
3. Timing: Student Business Services will now process payments twice monthly on a set schedule, providing more consistency for students expecting payment and more dependability for departments reconciling expenses.
We hope these improvements will make the process easier for departments and students and will continue to monitor the process and make additional adjustments if necessary.
If you have any questions about these changes or want to provide comments on the new form or process, please reach out to Gilman Page, Director of Student Business Services, at gwp03@fsu.edu.
