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Controller's Office


Travel Policy Refresher/Concur (BTTR)

This course is for users who are already familiar with FSU Travel Policy. We will cover recent policy changes and how they apply to Concur. This course primarily focuses on processing travel in Concur. Users should bring travel examples from their department in order to address users’ unique needs. Sign up is required via "Learning and Development" in OMNI HR. See "Registration & Cancellation Instructions" on the Training and Development page.

Department Specific

The Controller’s Office will work with departments upon request to train users on Concur or consult on departmental business practices related to Concur. Please email the FSU Central Travel Office for possible options tailored to your department.

One-on-One (Open Lab)

For assistance with real scenarios, and guidance on completing Travel Requests (T-Auths), booking Travel, and completing Expense Reports. The Travel office conducts drop-in/drop-out one-on-one sessions (users do not have to attend the entire event). Sessions are held up to 3 times a week with alternating times. See our schedule for additional times and dates. Sign up is not required.

Concur Guides

Documentation created by those with advanced knowledge of travel policy and the Concur system. It exists to improve the experience of travelers, travel delegates, and approvers. Please notify the FSU Central Travel Office if you encounter any issues or need additional assistance with any of the guides listed below.

  • Concur User Essentials Guide - New users and infrequent travelers are encouraged to visit our Concur User Essentials page and documentation for a basic overview or refresher
  • Concur User Guides - Comprehensive list of all user guides that provide step-by-step instructions on how to use Concur