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Controller's Office


Concur Travel & Expense

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As a part of FSU’s strategy to increase efficiency for travelers, improve transparency, and streamline the expense reimbursement process - we will be replacing our OMNI-based travel and expense system with Concur.

Concur is the industry standard Travel and Expense cloud software solution (system) that will make booking and expensing travel and T-Card transactions faster and easier.

For our employees, the new service will provide opportunities to:

  • Reduce time spent making travel reservations
  • Utilize mobile apps for receipt scan, approvals and other functionality
  • Streamline the expense process
  • Provide pre-populated expense reports (when travel is booked through Concur)

At FSU, Concur will allow us to:

  • Improve travel and expense policy compliance
  • Gain transparency to travel and expense spending
  • Create an improved travel and expense experience for our employees
  • Reduce the need to collect, manage, and store paper receipts

Key Dates:

  • April 24th, 2018: Access to Concur enabled

  • May 4th, 2018: Bank of America Travel Cards disabled


Travel Policy Refresher/Concur (BTTR)

This course is for users who are already familiar with FSU Travel Policy. We will go over recent policy changes and how they apply to Concur. This course primarily focuses on processing travel in Concur. Users should bring travel examples from their department in order to address users’ unique needs. Sign up is required via "Learning and Development" in OMNI HR. See "Registration & Cancellation Instructions" on the Training and Development page.


The Controller's Office Travel department will hold routine demonstrations for any of those interested in an overview of Concur. This is targeted towards those who have never used Concur and would like a basic understanding of conducting travel in the new system. New users are encouraged to attend. Please email the FSU Central Travel Office for possible options tailored to your department.

One-on-One (Open Lab)

For assistance with real scenarios, and guidance on completing Travel Requests (T-Auths), booking Travel, and completing Expense Reports. The Travel office conducts drop-in/drop-out one-on-one sessions (users do not have to attend the entire event). Sessions are held up to 3 times a week with alternating times of either 9:30am - 12:00pm or 1:30pm - 4:00pm. See our schedule for additional times and dates. Sign up is not required.

Frequently Asked Questions

If you have any questions please see our FAQ's above, or send your inquiry to

Updated - 09/10/18